Version: August 4, 2025
Controller: YourNextVA – The Netherlands
Contact: info@yournextva.com
These Terms and Conditions apply to all services provided by Achievel B.V., trading under the name Your Next VA.
Article 1 – Definitions
For the purposes of these Terms and Conditions:
Article 2 – Applicability
2.1 These Terms and Conditions apply to every offer, quotation, and Agreement between the Service Provider and the Client.
2.2 Deviations from these Terms and Conditions are only valid if expressly confirmed in writing by the Service Provider.
Article 3 – Services
3.1 The Service Provider supplies Virtual Assistants to the Client based on a pre-agreed number of hours per week.
3.2 All work is performed remotely.
3.3 The Virtual Assistant is employed by the Service Provider and will not be employed by the Client.
3.4 Services commence once a Virtual Assistant has been assigned and accepted by the Client.
Article 4 – Invoicing and Payment
4.1 Invoicing takes place monthly, in advance, based on the agreed monthly support level.
4.2 The invoice is sent at the beginning of each new monthly period.
4.3 Payment must be made within fourteen (14) days from the invoice date.
4.4 If payment is not received on time, the Service Provider is entitled to suspend the Services until payment has been received.
4.5 In case of late payment, the Client is in default by operation of law and statutory commercial interest plus extrajudicial collection costs may be charged.
Article 5 – Duration and Termination
5.1 The Agreement is entered into for an indefinite period unless otherwise agreed in writing.
5.2 Termination must be communicated in writing no later than one (1) week before the start of a new monthly period.
5.3 Early termination is possible without additional costs, subject to the stated notice period.
Article 6 – Liability and Cooperation
6.1 The Service Provider shall only be liable for direct damage resulting from wilful misconduct or gross negligence. Any liability shall in all cases be limited to the invoice amount relating to the relevant monthly period.
6.2 The Service Provider guarantees that assigned Virtual Assistants possess basic knowledge of commonly used software, including Google Workspace and Microsoft Teams.
6.3 The Client remains responsible for the management, supervision, and communication with the assigned Virtual Assistant during the execution of the Services.
6.4 The Client shall not directly employ, contract, compensate, or otherwise engage a Virtual Assistant introduced through the Service Provider during the term of the Agreement and for six (6) months after termination, unless expressly agreed in writing by the Service Provider.
6.5 If the cooperation with a Virtual Assistant does not meet reasonable expectations, the Service Provider will make reasonable efforts to search for a replacement.
Article 7 – Intellectual Property
7.1 All intellectual property rights to work performed by the VA for the Client shall belong to the Client.
7.2 Neither the Service Provider nor the VA will make any claim to these rights.
Article 8 – Privacy and Data Processing
8.1 The Service Provider processes personal data of Clients and Virtual Assistants only to the extent necessary for the execution of the Agreement.
8.2 Personal data is processed in accordance with the General Data Protection Regulation (GDPR).
8.3 Personal data will not be shared with third parties without prior consent, unless required by law or necessary for the execution of the Services.
Article 9 – Governing Law and Disputes
9.1 These Terms and Conditions and all Agreements between the Service Provider and the Client are governed exclusively by Dutch law.
9.2 Any disputes arising from or in connection with the Agreement shall be submitted to the competent court in Amsterdam, unless mandatory law dictates otherwise.
